Cryospring Cold + Hot Plunges System

Order Confirmation

Once your order is submitted, you’ll receive an order confirmation email.
If you don’t receive it within a few minutes, please contact us — we can resend your digital receipt right away.

This confirmation means your order has been received and your payment has been authorized. From there, our fulfillment team immediately begins processing your order to verify availability.
If an item is on backorder or temporarily unavailable, we’ll contact you by email to confirm whether you’d like to wait for restock or cancel for a full refund.
If your items are in stock, they’ll move directly into preparation for shipment.

Order Shipment

Please refer to the product page for estimated lead times. Once shipped, most orders arrive within 2–7 business days.

Due to demand and supplier inventory, certain products may occasionally be available for backorder only. To check the most accurate availability, contact our support team.

We’ll email you tracking details within 24 hours of your order leaving the warehouse.
If you haven’t received tracking after four business days, please reach out to us at info@feelcorewell.com

For large or heavy items shipping via freight, a signature will be required upon delivery. The carrier will call to schedule a convenient delivery day and time.

Product Quality Guarantee

When your order arrives, please inspect the packaging before signing for delivery.
If you notice visible damage, refuse the shipment and note the issue on the delivery receipt.

If your order arrives damaged or with missing parts, contact us immediately at info@corewell.com with photos of the damage.
We’ll file an insurance claim and arrange a replacement or refund at no cost to you.

Cancellations & Returns

Most items can be returned within 30 days of delivery, provided they’re unused, unopened, and in original packaging with all parts and accessories included.

If the product is defective or arrives damaged, CoreWell will cover all return shipping costs and restocking fees.

If you’re returning an item for any other reason (for example, you changed your mind), the customer is responsible for the return shipping and applicable restocking fee. Once the item is received and inspected, we’ll issue a refund for the remaining balance.

All returns must include a Return Merchandise Authorization (RMA) number — please contact us to request one before shipping your item back.

In some cases, a 15% restocking fee may apply.
Return shipping and the original delivery cost are non-refundable, even on orders that included “free shipping.”

Refunds are processed to the original payment method once the returned item is received and inspected.

Compliance Notice

It is the customer’s responsibility to ensure that purchased products comply with local city, county, or state codes.
If an inspection will be required, please verify compliance requirements with your local authority before placing your order.

At CoreWell, we know that wellness is more than a purchase — it’s a lifestyle investment.
That’s why every part of our brand, from the products we carry to the way we serve you, is built around one mission: helping you create a life of balance, performance, and restoration.

Here’s why customers across the country choose CoreWell for their fitness, recovery, and wellness needs:

1. Trusted & Secure Shopping

Your privacy and safety come first.
Every CoreWell transaction is protected by encrypted SSL security and trusted payment gateways, so your information stays private and your experience seamless.

2. Dedicated Support, Real People

Our customer experience team is committed to making your journey simple and personal — from pre-purchase guidance to post-delivery support.
Every message and order is handled with care, attention, and the intention to make you feel fully supported at every step.

3. Best Price Guarantee

We partner directly with authorized distributors and trusted manufacturers to ensure you receive the best price available on every CoreWell product.
If you find a lower advertised price, we’ll match it — guaranteed.

4. Free Shipping on All Orders

No hidden fees, no surprises.
CoreWell offers free shipping on all U.S. orders, making premium wellness accessible and stress-free.

5. Hassle-Free Returns

We understand that plans can change.
That’s why our 30-day return policy is designed to be simple and transparent.
If you’re not fully satisfied, we’ll work with you to make it right — quickly and respectfully.

6. Premium Quality, Curated with Purpose

We hand-select every brand and product based on quality, design, and purpose.
Each item reflects CoreWell’s standard for performance and longevity — made to elevate your fitness, recovery, and lifestyle spaces.

7. Authorized Brand Partnerships

Every product on our site is sold through verified, official channels.
As an authorized dealer for every brand we carry, you’ll always receive the full manufacturer’s warranty and authentic product quality.

8. Fully Insured Shipments

We handle your order with the same care you do.
Every shipment from CoreWell is fully insured against loss or damage, so your investment stays protected from warehouse to your door.

Experience Wellness, Refined

CoreWell isn’t just another online store — it’s a curated platform for intentional living.
Our commitment is to help you train stronger, recover deeper, and live better — every day.